Privacy Policy
We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This policy outlines how we collect, use, protect, and share your Personally Identifiable Information (PII) when you interact with our website. PII, as defined by U.S. privacy law, refers to information that can identify an individual on its own or when combined with other data.
Please review our Privacy Policy to understand our practices regarding your information.
Information We Collect
We collect information to provide better services and experiences. When you visit our website, subscribe to our newsletter, or engage with certain site features (such as making a purchase or submitting a form), we may collect:
- Name
- Email address
- Other information necessay to provide requested services
When We Collect Information
We collect personal information when you:
- Subscribe to our newsletter
- Submit forms or inquires
- Make a purchase
- Engage with certain site features
How We Use Your Information
The information collected may be used in the following ways:
- To send updates or promotional emails related to your order or our products and services
- To follow up after correspondence (via chat, email, or phone)
- To improve our website and user experience based on user interactions
- To send updates or promotional emails related to your order or our products and services
Protecting Your Information
We take your privacy and security seriously. Our website is regularly scanned for security vulnerabilities, and your personal information is protected using industry-standard measures, including:
- Encryption via Secure Socket Layer (SSL) technology for sensitive information (such as credit card details)
- Restricting access to personal data to authorized personnel only
- Secure processing of transactions through a third-party gateway provider, ensuring your information is not stored on our server
Cookies and Tracking
We use cookies to improve your experience on our website. Cookies are small files that enable us to recognize your browser and store certain information. They help us remember your preferences, such as items in your shopping cart, and provide personalized content based on past interactions.
We use cookies to:
- Compile data on site traffic and interactions to improve our services
- Work with trusted third-party services (e.g., Google Analytics) to track usage data
You can manage cookie settings in your browser. Disabling cookies may affect the functionality of certain site features.
Sharing Information
We may share aggregated data with third-party services for analytics and marketing purposes. These third parties include:
- Google Analytics
- Klaviyo
- Mailchimp
Compliance with CalOPPA (California Online Privacy Protection Act)
As required by CalOPPA, we agree to:
- Allow anonymous visits to our site
- Provide a clear and accessible Privacy Policy, linked on our homepage or the first significant page after entering our site
- Notify users of Privacy Policy changes on this page
COPPA (Children's Online Privacy Protection Act)
We do not knowingly collect personal information from children under 13 years old. The Children’s Online Privacy Protection Act (COPPA) ensures that parents control the information collected from their children online.
Fair Information Practices
We adhere to the Fair Information Practices principles, which form the foundation of privacy law in the U.S. Should a data breach occur, we will:
- Notify affected users via email within 7 business days
We also support the Individual Redress Principle, ensuring that individuals can pursue legal rights against data processors who fail to comply with the law.
CAN-SPAM Act Compliance
In accordance with the CAN-SPAM Act, we collect your email address to:
- Send updates and respond to inquiries
- Market to our mailing list following transactions
To comply with CAN-SPAM, we commit to:
- Avoiding false or misleading subjects in emails
- Clearly identifying messages as advertisements when applicable
- Including our physical business address in communications
- Offering an easy way to unsubscribe from emails via the link at the bottom of each message. If you wish to unsubscribe, simply follow the instructions in our emails, and we will promptly remove you from all future correspondence.
Contacting us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Last Edited on 09/13/24
